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Cancellation Policy

At OHS we understand that circumstances may change and booking amendments may be necessary, therefore we respectfully request 48 hours notice for cancellations. A 48 hour appointment reminder is sent via text message. A non-refundable non-transferable full price cancellation fee will be applied to cancellations after 48 hr notice. Same day cancellations as well as “No Shows” will be charged at 100% of the reserved service amount and will no longer be allowed to book with OHS. ****Clients arriving 30-45 min late can be charged a $50 late fee. Due to the artistic nature of Original Hair Spa we cannot offer refunds/exchanges for our services. However, we will do our best to ensure you are satisfied. In the event you are unsatisfied with your service, services must be addressed with a team member verbally and in writting prior to leaving the appointment or within 24 HOURS of the service rendered.

Contact Details

• 3918 Twelve Mile Rd, Berkley, MI 48072, USA

  +12484336677

  contact@manemood.com